Volunteering assignment lasting just a couple of weeks and at a cost of a few thousand dollars (to pay for the placement, flight, accommodation, and food) is incredibly easy to pull together, at least if you partner up with such remarkable organizations as The Accountants for International Development. It has taken me a few phone calls and a few emails and there I was, on the Emirates plane heading south. As I touched the ground of the Lusaka airport I felt anxious, and yet excited by the possibility of doing something that can make the lives of others just a bit better. Several weeks later, leaving the same airport, but heading back to Switzerland this time, I felt upbeat by the work I was able to deliver working side-by-side with the remarkable men and women of PRICHO and RICAP. To this day, I feel stunned by how much we have accomplished and with how little.
Take the strategic review of PRICHO’s imperatives for the years 2013 through 2017, for example. A well-articulated and complete Strategy Plan, built bottom-up with the involvement of all local stakeholders and in alignment with the donor’s imperatives, is a prerequisite for moving PRICHO’s activities in the right direction. The overall quality of its Strategic Plan is also important because it serves to promote it to potential donors, in an environment where competing for funds is a daily necessity for all but a handful of larger and more established organizations. This is where I was able to offer some help, reviewing and assessing the quality of the Strategy Plan, identifying gaps to be filled, re-writing parts of it to make it sound coherent and, lastly, bringing an unbiased outside perspective. And by no means do I consider myself to be an expert in the field, but I do admit that my business experience along with my broader interests and skills have made me ask the right questions and steer the boat down the river. The end result was a very solid and attractive document, that would serve as a foundation of PRICHO’s direction for the years to come.
Another area where many of the smaller NGOs struggle with, and where a finance professional can certainly help with, is putting in place a reserve policy to build an endowment fund. Such a fund, or simple a pot of money, serves as an insurance policy against a sudden drop in funding income – a real possibility in the world where one corruption scandal in the ranks of the local government can cut out funding from top donors such as the Global Fund. This is not a hypothetical scenario, it has actually recently happened and the corrupt officials were those in the Zambian Ministry of Health. But, regardless of why funding may dry out, it is a fact of life and one that must be anticipated. Put differently, the financial sustainability in the NGO context is about generating streams of income to finance ongoing activities but also to have “money for the rainy day”. And so, I have engaged with the local Executive Director of PRICHO and his team in discussing real and practical means of generating income, so there is money available in the future to pay salaries and office costs. What’s more, we have jointly developed a simple but powerful cash forecasting tool by donor program and consolidated it to show the overall current and future cash position of the organization – an eye-opening exercise I was told.
Lastly, many of the smaller NGOs struggle to create and operate within an internally transparent financial framework. The single and most important element that underpins transparency is having a set of reliable financial and accounting processes whereby all the financial transactions are captured easily, accurately and timely, and where there are solid internal controls to prevent fraud or misappropriation of NGO’s assets. Admittedly, this isn’t always easy, especially if there isn’t enough money around for hiring a strong accountant or for putting a simple ERP system in place. Another challenge is to balance the needs for transparency and accountability with the ease of administering such a framework – remember, NGOs have very limited resources and these must be expedited efficiently. As my experience has shown, it is possible to design in a week a cash-based (as opposed to accrual-based) accounting system in Excel, with controlled input, and inbuilt checks and validations and further to map out the right process of accounting for how money comes in and goes out. I would like to think that the work I did made quite a difference to the quality of data captured and information generated to report internally and to donors.
In assisting both RICAP and PRICHO, I have found it of utmost importance to first and foremost understand the needs of the organizations I was working for. Scoping out my assignment was infinitely more important than performing the actual work, it aligned me with the most pertinent needs of my hosts and motivated me to work relentlessly to meet these needs. I must give credit to a remarkable website I have found, one which has become an instant and bottomless resource of information, tools, and everything else you would want as a volunteer. This website is to be found at www.mango.org.uk, and I cannot praise it enough to any finance professional working with an NGO. Equally, I must thank wholeheartedly my program coordinator from AFID…what a difference she has made in supporting me all along.