Effective strategy hinges on the ability to make well-informed choices among various viable alternatives and then aligning resources, both human and capital, around those choices in a way that outperforms competitors. The more distinct and proprietary these choices are, the more sustainable the Competitive Advantage becomes over time.
All companies believe they have a strategy, but how do you determine if it’s effective or in need of an overhaul? At FutureEdge CFO, we have guided numerous companies across diverse sectors in refining and repositioning their growth strategies. Through our extensive experience, we’ve identified a range of repeatable quantitative and qualitative signals that indicate whether a Strategic Refresh is warranted. Crucially, effective strategy is not about competing with yourself, but rather excelling in a competitive landscape. Hence, it’s essential to assess strategy effectiveness from both an internal and external perspective.
In today’s business landscape, data and metrics abound. However, the challenge lies in sifting through this information to extract the right insights regarding strategy effectiveness. Point-in-time and period-on-period comparisons provide valuable data, but it’s the trends derived from time-series analysis that truly illuminate strategic effectiveness.
To gauge the health of a strategy, one should always begin with the customer—the source of financial sustenance for any business. Analyzing a company’s relationship with its customers and translating this into Financial Insights is a fundamental strategist’s task. Comparing metrics related to customer types, loyalty, advocacy, retention, and profitability in relation to strategic objectives is the first step in conducting a Business Health Check.
A deep dive into the balance sheet and cash flow statements reveals how cash resources are allocated and how effective these allocations are in generating returns. While working capital is essential, it can be costly and unproductive in growing the business. The absence of capital reallocation over time is a strong indicator that a strategic overhaul is overdue.
Various metrics shed light on the company’s position in a competitive context. Movements in market share for the company and its competitors are vital in understanding changing competitive landscapes. It’s equally important to monitor shifts in market dynamics that may create new profit pools due to defendable differentiation. Benchmarking competitor financial metrics can serve as an early warning signal for a strengthening or weakening competitive position.
Effective strategy is not neatly packaged; it reveals itself through positive trends in internal and external performance metrics and through leaders sharing a strategic framework that guides resource allocation. The absence of either is a clear signal that it’s time to refresh your organization’s strategy.