Large pharmaceutical companies often face significant challenges in maintaining a robust research pipeline. Despite their resources, they frequently struggle to innovate internally and fill gaps in their development pipelines. To counteract this, many resort to acquiring smaller, innovative biotech firms. These acquisitions provide access to new research and potential breakthroughs, allowing large pharma companies to stay competitive and mitigate the risk of business growth stagnation. This strategy exemplifies how enterprises can leverage external innovation to address internal shortcomings and sustain growth.
Creative destruction is a fundamental concept in business, where old ways and unproductive firms are replaced by innovative practices and more efficient organizations. This relentless cycle of creation and annihilation is crucial for economic growth and evolution. However, the lack of innovation can play a significant role in accelerating a company’s decline. Firms that fail to adapt and innovate are often left behind, unable to compete with more agile and forward-thinking competitors. Embracing frameworks like B.E.S.T. can help enterprises stay relevant and avoid being casualties of creative destruction.
Having been on the sidelines of business innovation in both startups and large companies, I’ve seen B.E.S.T. framework at work, helping enterprises harness their scale for innovation. This framework includes four key components: Bureaucratic Sponsorship, Engagement with Customers, Staffing Model for Permanent Innovation Team Members, and Tool Set to Engage the Whole Organization.
Bureaucracy often stifles innovation in enterprises. Layers of approvals and risk aversion can slow down new ideas. However, bureaucracy also protects the brand and can be leveraged to gain access to institutional deals and resources.
An executive sponsor with authority can cut through red tape, streamline approvals, and foster collaboration. This sponsor isn’t involved in day-to-day operations but supports the innovation team by removing obstacles and advocating for the initiative.
With the right alignment, bureaucracy can provide access to enterprise pricing, early technology releases, and robust security infrastructure. These are assets that startups often lack, giving enterprises a significant advantage.
Enterprises often hesitate to share new, unpolished ideas with customers, fearing it might tarnish their image. This cautious approach can hinder early feedback essential for successful innovation.
Engage customers early and frame these interactions as co-creation opportunities. This builds trust and positions the enterprise as an innovative partner. It also transforms customer relationships from transactional to collaborative.
Enterprises have established relationships and credibility with clients, offering direct access to valuable insights. Leveraging these connections can significantly accelerate the innovation process.
Corporations typically measure success through profitability. Innovation, which often takes time to yield financial returns, requires different performance metrics and long-term commitment.
Invest in full-time teams focused solely on innovation. These teams need the freedom to work outside the traditional business model, with success measured in terms of new revenue models or cost savings.
Unlike startups, enterprises can offer stable salaries and attract top talent. A full-time innovation team can also mobilize internal experts, leveraging the company’s vast pool of knowledge.
Even with dedicated teams, innovation must be a company-wide effort. Employees across the organization should contribute ideas, but often, the right tools and processes are lacking.
Implement tools that facilitate idea generation, curation, and testing. Platforms like Brainstorm, Brightidea, and ARC Labs enable wide participation and help manage large volumes of ideas efficiently.
A large organization can identify trends and synergies from a vast data pool, leading to more informed decision-making. Encouraging innovation at all levels also boosts employee engagement and retention.
Microsoft’s shift from a traditional software company to a cloud-first innovator is a prime example. By leveraging existing client relationships and investing in full-time innovation teams, Microsoft successfully launched Azure, transforming the company’s revenue model and market position.
3M, known for its innovation culture, uses a “15% rule” allowing employees to spend 15% of their time on new ideas. This approach has led to groundbreaking products like Post-it Notes and Scotch Tape, demonstrating how structured freedom can drive innovation.